We invite you to read this document (hereinafter the ‘Confidentiality Policy’ or the ‘Confidentiality Rules’) carefully. If you have any questions about this document and, more generally, about the collection and processing of your personal information by the company JEM-EXPORT, please do not hesitate to contact us at the following e-mail address: info@jem-export.com
JEM-EXPORT is committed to preserving the confidentiality of your personal information and attaches great importance to protecting the privacy of users of its services.
The purpose of the Privacy Policy is to define the rules applicable to the collection and processing of your personal information (hereinafter referred to as ‘Personal Data’) via our online sales site. Personal Data is defined as any information relating to a natural person who can be identified, directly or indirectly, such as the surname, first names, email and postal addresses of a natural person, his or her image in a photograph or video, an IP address, location data, a number plate, etc., which can be used to identify a natural person.
Our Privacy Policy details the Personal Data we collect and process via our online sales site, the purposes for which we process your Personal Data, how we use it and the features we offer to enable you to access and update your Personal Data.
The Privacy Policy forms an integral part of the General Terms and Conditions of Use and Sale of the www.jem-building.com website. It applies to users of our site regardless of their category.
Our Privacy Policy does not apply to services offered by third party companies, operating JEM-EXPORT partner websites or other websites accessible from our services. We are not responsible for how those sites use your Personal Information.
By ticking the ‘I have read and accept the Privacy Policy of the www.jem-building.com website’ box online, you (as a User) confirm that you have read these terms and accept them without restriction or reservation. If you do not agree with any of its terms, you are free not to use or no longer to use our services (in the event of modification of the terms of the Policy).
Our Privacy Policy may change from time to time, but any reduction in your rights will not be implemented without your consent. We will therefore publish new versions of the Confidentiality Policy on the www.jem-building.com website and we will count on you to regularly take note of any changes made to this Confidentiality and Data Protection Policy.
Generally speaking, the Privacy Policy is always easily accessible via the various pages of the www.jem-building.com website.
The processing of Personal Data of Users registered on the www.jem-building.com website is subject to French law, in particular Law No. 78-17 of 6 January 1978 relating to information technology, files and freedoms, as amended (known as the Loi Informatique et Libertés) as well as Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 applicable from 25 May 2018 (known as the RGPD).
The ‘controller’, as defined by the aforementioned Law, of the Personal Data of the Users of the site www.jem-building.com is: Société JEM-EXPORT – 31932918100063 – 18 RUE QUINTIN 33000 BORDEAUX – FRANCE. The representative of the data controller is Mrs CAPS Juliane.
In this capacity, we undertake, in the context of our activities, to comply with the provisions of the aforementioned Law, and to process your Personal Data lawfully, fairly and transparently. In particular, we undertake to process data for specified, explicit and legitimate purposes, without it being further processed in a manner incompatible with those purposes, for no longer than is necessary for the purposes for which it was collected and processed.
We collect Personal Data from Internet users who use the contact form.
The www.jem-building.com website therefore involves the collection and processing of your Personal Data according to the use you make of it. We may therefore collect your surname, first name, e-mail address, telephone number, e-mail and postal addresses, etc. Some information is compulsory in order to obtain our services (followed by an asterisk) and other information is optional, for example in our contact form.
A cookie is a text file that may be stored in a dedicated space on the hard disk of your terminal (computer, tablet or smartphone) when you consult an online service. A cookie enables its issuer to identify the terminal in which it is stored, for the duration of the cookie’s validity or storage. The cookie does not therefore enable you to be identified as such; it is used to record your browsing information on the www.jem-building.com website.
When you visit the www.jem-building.com website, information relating to your browsing may be recorded in ‘cookie’ files installed on your terminal, subject to the choices you have made concerning cookies and which you may modify at any time. These cookies enable personalised browsing by the User and are also used for analytical purposes (audience measurement).
You will be informed of the existence of cookies and their purpose(s) as soon as you connect to the www.jem-building.com website, by the presence of an information banner placed at the bottom or top of the site.
The deposit and reading of cookies on your terminal requires your prior consent, by clicking on ‘I accept’. However, you can configure your browser to refuse cookies or personalise cookie settings by following one of the procedures below. If you accept the use of cookies, your agreement will be valid for 13 months. It will then be necessary to renew your agreement when this period expires.
If you refuse to accept cookies, or if you delete the cookies stored on your computer, we inform you that you will no longer be able to benefit from a certain number of functions which are nevertheless necessary for browsing certain areas of our website. Where applicable, we decline all responsibility for the consequences linked to the degraded operation of our services resulting from the impossibility for us to record or consult the cookies necessary for their operation and which you would have refused or deleted.
Finally, a distinction should be made between the cookies we issue on our www.jem-building.com site and those issued by third parties. You should be aware that cookies may be placed from time to time on certain pages of the www.jem-building.com site by third parties (advertisers or others). This is the case, for example, for cookies from the Facebook social network. Please note that we have no control over the use of cookies by third parties.
Users’ Personal Data is collected and processed solely for the purposes set out in this article, namely :
Any use of Personal Data for purposes other than those set out above in our Privacy and Data Protection Policy will require your prior consent.
The legal basis for the collection of your Personal Data for the aforementioned purposes is your consent as provided for in article 6-1-a of the European Regulation on personal data. This constitutes the free, specific, informed and unequivocal expression of will by which you agree, through the positive act of accepting this Confidentiality and Data Protection Policy, that Personal Data concerning you may be processed.
As provided for in Article 7 of the RGPD, you may withdraw your consent at any time, without this affecting the lawfulness of the processing based on your consent carried out prior to your withdrawal.
We undertake to keep your Personal Data only for as long as is strictly necessary for the processing(s) declared in accordance with the aforementioned purposes, and in any event within the limits imposed by law. Therefore, depending on the type of Personal Data, the storage period may vary from a few days to several years.
In any event, we undertake to delete your Personal Data from our databases at the end of these various periods.
However, we may retain certain information for a later period in order to meet our legal, accounting and tax obligations. In this case, your data will be deactivated and will no longer be accessible online.
We undertake not to divulge to third parties the information and Personal Data that you communicate to us. This information and Personal Data is used exclusively by our internal departments and will not be transferred or sold to third parties under any circumstances without your express prior consent.
Your information and Personal Data may, where applicable, be transmitted to third-party subcontractors involved in the provision of our services (technical and hosting service providers, customer follow-up and satisfaction surveys, management of security incidents or fraudulent activity, etc.).
JEM-EXPORT undertakes to communicate your information and Personal Data only to authorised and trusted service providers, who process them on our behalf, according to our instructions and in compliance with these Confidentiality Rules and with all other appropriate security and confidentiality measures.
In addition, your information and Personal Data may be disclosed to a third party if JEM-EXPORT is required to do so by law, regulation or court order, or if such disclosure is necessary for the purposes of an investigation, injunction or legal process, whether at home or abroad.
We may also share your information and Personal Data with third party companies, consultants or individuals in order to :
We do not transfer any of our Users’ Personal Data outside the European Union.
We implement all necessary security measures to protect your Personal Data from unauthorised access, disclosure, alteration, damage or destruction.
To this end, JEM-EXPORT and its technical and hosting service providers have implemented appropriate measures to ensure the integrity, confidentiality and security of your Personal Data. However, we cannot guarantee that your communications and other Personal Data will not be intercepted or disclosed by a third party.
Please note that your Personal Data is stored on servers located in the European Union.
You have a right to information and access (e.g. to check the data we hold about you), a right to rectification and erasure (to update or correct your data), a right to limitation of the processing of personal data, a right to portability, a right to object, and a right to deletion of your Personal Data, as well as a right not to be subject to an automated individual decision, including profiling.
In addition, it should be noted that these rights offer you the possibility of modifying your notification preferences at any time, by accepting or refusing that your Personal Data be used as part of our marketing or promotional actions.
You can exercise these rights at any time in two ways:
If you exercise these rights, we will endeavor to respond to your requests as quickly as possible, within the maximum limit provided by law of one month, without this incurring any costs to you, subject to any abuse of rights. In this case, before implementing this right, we may ask you for proof of your identity, in order to verify that you are entitled to make such a request.
In the event of a dispute or disagreement, you have the right to lodge a complaint with a supervisory authority.
